Privacy Policy of aidoctor.pp.ua
Last Updated: May 25, 2025
1. Introduction
This Privacy Policy (hereinafter referred to as the
“Policy”) explains how the aidoctor.pp.ua website (“Aidoctor”, “we”,
“us”, “our”) collects, uses, discloses, and protects your personal
information when you use our website (hereinafter referred to as the
“Site”) and our services. This Policy governs the rules for processing
personal data of our users, their partners, representatives, and all
other visitors to the Site.
Aidoctor is committed to protecting your privacy. We
take all necessary legal, technical, and organizational measures to
ensure the confidentiality, integrity, and availability of your personal
information.
Personal information (or personal data) refers to any data that can identify you or help to identify you.
2. Contact Information
If you have any questions regarding data protection, you may contact us at:
Aidoctor.pp.ua@gmail.com
3. Types of Personal Data We Collect
We may collect the following types of personal data:
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Contact information (email address, phone number)
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Financial information (when making payments for additional diagnostics or purchases in our shop)
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Your activity history on the site (data entered for blood, urine, stool analysis, diagnostic results, purchase history)
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IP address, browser and operating system information
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Other data required under the terms of use or anti-fraud policy
Most of the information is collected directly from you.
We may also receive information from publicly available sources or our
contractors, and use identity verification, anti-fraud, and transaction
monitoring services.
4. How and Why We Use Your Data
We process your data for the following purposes:
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Providing services — offering diagnostics for blood, urine, stool, and other services
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Communicating with you — responding to your requests and feedback
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Preventing fraud and authenticating users
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Informing you about new products, news, and updates
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Resolving disputes and protecting your interests and those of other users
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Operating the shop with referral links
Data processing is based on:
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Your consent (you may withdraw your consent at any time by contacting us)
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Performance of contractual obligations
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Compliance with legal requirements
5. Automated Data Collection
We may automatically collect information when you use our site:
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Cookies — small files that help improve your user experience and remember your settings
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Pixel tags and web beacons — code elements that collect information about your activity on the site
6. Sharing Data with Third Parties
We may share your data with:
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Partners and service providers for the operation of the site and shop
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Law enforcement and regulatory authorities as required by law
7. Data Retention
We store your personal data only for as long as necessary to fulfill the purposes of processing or as required by law.
Retention period:
We retain your personal data for no more than 7 years after the end of our relationship with you.
You may request deletion of your data; however, in some cases, we are required to retain information in accordance with the law.
8. Your Rights
Under data protection laws, you have the right to:
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Access your data — request a copy of your personal data
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Rectification of data — correct inaccurate or incomplete data
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Erasure of data — right to be forgotten
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Restriction of processing — temporarily restrict processing of your data
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Object to processing — right to object to the processing of your data
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Data portability — transfer your data to another operator or to yourself
You do not have to pay for exercising your rights. If
you submit a request, we will respond within one month. To exercise your
rights, contact us at:
Aidoctor.pp.ua@gmail.com
In some cases, we may not be able to fulfill your
request due to legal restrictions or other legitimate reasons. In such
cases, we will explain the reasons and inform you how to file a
complaint.
9. Security
Aidoctor applies modern security measures to protect
your data. Our site uses SSL/TLS encryption for secure transmission of
information.
10. Changes to the Policy
We may make changes to this Policy at any time. We will notify you of such changes on our website or via email.
Thank you for trusting Aidoctor!